Shipping policy

iGulu Shipping Policy

This Shipping Policy applies to all purchases made on www.igulu.com.

iGulu is committed to delivering your order in perfect condition to the address provided at checkout. To ensure a smooth delivery, we recommend using an address where someone is available during normal business hours to receive the package.

Note: For security reasons, we do not ship to P.O. boxes or military bases. Orders must be associated with a verifiable recipient name and physical address.

 Shipping Costs

 United States

.   Free shipping is available on major products within the Continental U.S. .   Additional charges may apply for shipments to:

o    Alaska

o    Hawaii

o    Puerto Rico

o    American Samoa

o    Guam

o    Marshall Islands

o    Northern Mariana Islands

Some items may be excluded from free shipping eligibility.

Canada

.   Free shipping on major products within mainland Canada.

.   Additional charges may apply for:

o    Newfoundland and Labrador

o    Northwest Territories

o    Nunavut

United Kingdom & International

.   Free shipping applies to major products shipped to the UK.

.   Orders shipped to all other international destinations may incur additional charges.

.   Free shipping exclusions may apply to certain products.

Transit, Handling & Cut-Off Times

Domestic (U.S.)

·   Transit Time: 3—4 business days (Mon–Fri)

·   Handling Time: 1—2 business days (Mon–Fri)

·   Order Cut-Off Time: 12:00 AM (GMT-07:00, Mountain Standard Time)

International

·   Transit Time: 6—10 business days (Mon–Fri)

·   Handling Time: 1—5 business days (Mon–Fri)

·   Order Cut-Off Time: 12:00 AM (GMT-07:00, Mountain Standard Time)

International Shipping & Customs

We operate fulfillment centers in the U.S., Europe, and Asia to ship orders efficiently worldwide.

Shipping Benefits

.   Free International Shipping for qualified orders.

.   Customs Duty Coverage: iGulu covers customs duties for international orders.

Customer Responsibilities

.   Any additional import charges (e.g. VAT, GST, PST, disbursement fees, or service fees related to customs entry) are the responsibility of the customer.

.   Please check your countryʼs specific import regulations before placing an order. If you have questions regarding international shipping, please contact us at support@igulu.com.

Delivery & Tracking

.   Orders are shipped via USPS, FedEx, UPS, or DHL Express.

.   Once shipped, you ʼ ll receive an email with your tracking number and a link to follow your shipment in real time.

Shipping Delays

iGulu is not responsible for delivery delays caused by:

   Weather or natural events .   Customs processing

.   Courier-related delays

Transit times exclude weekends and public holidays.

Undelivered / Failed Deliveries

.   If no one is available to accept delivery, your package may be held at the local post office or courier depot for pickup.

.   If the delivery address provided is incorrect or incomplete, iGulu is not responsible for lost or undelivered packages.

Please double-check your shipping address at checkout.

Secure Delivery

To prevent loss or theft, we recommend using a secure delivery address (e.g., your residence or workplace).

iGulu is not liable for stolen packages if a secure delivery location is not provided.

Completed Deliveries