We currently ship internationally to the US, Canada, Australia, and the EU, with more regions coming soon.

To estimate shipping costs for your location, you can use our Shipping Calculator Guide: igulue-shipping-calculator

Standard delivery usually takes 3–7 business days.

Remote regions may require 3–14 days, depending on logistics availability.

If you have urgent delivery needs or special requests, please contact support@igulu.com so we can assist you.

Once your order is shipped, you’ll receive a tracking number via email so you can monitor delivery in real time.

We offer a 30-day return window for unopened kits and unused machines. Full policy

Return shipping fees are typically covered by the customer unless the product arrives faulty or damaged. If we can offer a discounted return label or a more affordable option through our system, we will share it with you.

If you experience any delivery issues, our customer service team is here to help.

We will troubleshoot the problem with you and assist in tracking your package.

If your brewer arrives damaged or defective, please contact us at support@igulu.com within 48 hours with photos, and we’ll provide a free replacement or refund.

You can brew unlimited beverage styles — craft beer, kombucha, kefir, fermented tea, fruit wine, sparkling water, yogurt, and more!

No brewing experience is required — iGulu is designed for both beginners and advanced brewers.

Fermentation time typically ranges from 1 to 20 days, depending on what you're brewing. Here’s a general guide for different beverage types:

• Yogurt: around 1 day
• Sparkling water / iced tea: ready the same day
• Most beers: usually 7+ days

You can explore our full collection of brew kits for more detailed timelines — and of course, feel free to get creative and experiment with your own recipes.

Yes. The machine supports both iGulu Brew Kits and your own ingredients.

You can use built-in fermentation recipes or activate Master Mode (Master Card required) to fully customize temperature, duration, and fermentation steps.

The fermentation keg has a total capacity of 5L, but a standard brewing batch made with an iGulu kit produces 1 gallon (3.8L) — about 8 pints.
This is the intended output volume for optimal fermentation performance.

Yes. iGulu machines meet home-brewing safety standards including temperature control, pressure protection, and food-grade materials.

Please follow local regulations.

The app enables monitoring, history tracking, remote control, and storing your custom recipes. While it enhances convenience and provides greater visibility into each brewing stage, you can still DIY and complete the full brewing process directly on the machine without the app.

• Recipe Customization
• Error Reminders
• Device Status Monitoring & Control
• Coming soon: device sharing, community features, and additional app capabilities

For iPhone users: You can search for “iGulu” in the App Store to download and install it directly.

For Android users: You can search for “iGulu” in the Google Play Store to download and install it directly.

For easier guidance, we recommend watching our Setup Video

This video covers the F1 setup process, which also applies to the S1 as both models share the same installation steps.

Yes — you can manage multiple brewers from the same dashboard.

Each kit brews 1 gallon (3.8L) — about 8 pints.

This matches the standard batch size used in the iGulu brewing system.

For exact yield, please refer to the product page.

Keep unopened kits in a cool, dry place (50–68°F / 10-20°C).

Once opened, you can portion out what you need and seal the rest—just refrigerate and use within one week for best freshness.

Yes. Our kits work with most standard smart brewing machines. Double-check your machine’s compatibility for best results.

Switch back to Fermentation Mode and continue for a few more days.

Our ingredient production is a global collaboration — malt from the U.S., hops and yeast from Europe, and regional partners for packaging and logistics.

We aim to assemble and ship locally whenever possible to reduce carbon footprint while maintaining consistent, brewery-level quality.

For more detailed ingredient information, please refer to the product packaging.

Once brewed, we recommend enjoying it within 7–10 days for the best flavor.

If your machine is connected to a CO₂ cylinder, your drink can stay fresh for up to 30 days.

Some kits contain barley malt or yeast. Always check the ingredient list and consult with a medical professional if you have allergies.

We don’t recommend it. Expired kits may lose flavor, ferment unevenly, or produce subpar results.

No — it’s optional. The F1 includes a built-in air pump for dispensing your brew. When using air pump only, we recommend enjoying your beer within 24 hours. For traditional carbonation, you may purchase a CO₂ cylinder separately. One cylinder carbonates up to 20 gallons of beer.

For more details, check out our CO₂ Cylinder Guide

• With CO₂:

You can keep your finished brew inside the machine in COOL mode for up to 30 days while maintaining freshness and carbonation.

• Without CO₂ (air-pump only):

We recommend enjoying your drink within 24 hours, as introducing air naturally shortens the best flavor window.Either way, the machine is ready to serve your brew whenever you are — CO₂ simply gives you more storage flexibility, but it’s not required for everyday use.

Yes. Both the F1 and S1 can be used as cooling beer dispensers when paired with Heineken 5L kegs. An AT tube is required for this setup, and it works the same way on both models.

For easier guidance, we recommend watching our Cleaning Video

All iGulu Automated Home Brewers include a hassle-free warranty with repair or replacement and ongoing support.

• 3-Year Warranty: Compressor, Fans, Heaters
• 1-Year Warranty: Fermentation keg, Power adapter, cables, Brewer lid, Tap handle

Damages from unauthorized modifications, improper operation, or non-iGulu accessories are not covered.

Consumables such as dispensing couplers, tubes, spouts, and drip trays are excluded.

You can join the iGulu community by participating in our Brew Gallery, sharing recipes, and engaging with other brewers;

You can also join our Facebook iGulu VIP Group for discussions, tips, and the latest updates.

You can browse and submit brewing recipes, learn from other users, and vote on your favorites through our Brew Recipe Gallery

It’s a great place to discover tips, techniques, and community-shared creations.

The iGulu Brewing Challenge is our signature community event built around the belief that Everyone is a Brew Artist. It brings home brewers together to share their creations, exchange ideas, and celebrate the joy of brewing.

We host seasonal themed challenges — such as the Christmas “Brew a Gift” — where participants can submit photos or videos of their brewing journey. Selected stories may be featured on our social media or receive special recognition.

To get a feel for what our community creates, you can read the story of our first Challenge winner, Thomas Harris.

Monday–Saturday, 9 AM – 6 PM PST

📞 1-866-884-4858

📧 support@igulu.com