Hi Min, The Master Card and the RFID card included with the ingredient kit are used in the same way. When the machine is idle, place the card near the "RFID" sensor on the right side of the machin...
Posts made by Freddie
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How can I know Premium Upgraded?posted in Customer Center
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some issues with my iguluposted in General Discussion
Hi Hajo, From the photos you provided, it seems the machine's screen is experiencing some issues, which might be caused by wiring problems or internal water ingress. Have you noticed any "screen f...
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Travel Spamposted in Request and Wishlist
Hi Jim, Thank you for your reminder; we will proceed with a cleaning.
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How to Open the Keg’s Security Ring After Finishing the Beerposted in General Discussion
Hi Federico, Before opening the keg, manually lift the PRV (Pressure Relief Valve) to release the pressure inside the keg. Then, press down on the orange cap. For detailed instructions, please ref...
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F1 Keg not holding pressureposted in Equipment & Sanitation
Hi Kyle, our support team has already sent you an email to help resolve the issue.
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App and Firmware Updates?posted in General Discussion
Hi Richard, We have released the latest versions of the app and machine operating system. If you encounter any issues while using them, please feel free to contact us at support@igulu.com.
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Another 1st......posted in General Discussion
@Mike对于给您带来的不便，我们深表歉意。您能否确认一下啤酒是从啤酒管线和水龙头之间的连接处泄漏的，还是由于啤酒管本身的损坏造成的？
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Not sure it's the right placeposted in Request and Wishlist
@JEFF Regarding the additional fermentation kegs, the production for the U.S. region is complete, and they will be shipped to the U.S. warehouse. Deliveries to our backers will be made gradually ov...
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The WiFi signal is always very weak and sometimes even cannot be connected. What's going on? Have you encountered this sposted in General Discussion
I think the issue might be caused by a mismatch between the mobile app version and the F1 machine's firmware version. Could you please try the following steps to resolve the issue? 1. Ensure that ...
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HELP.... PLEASE POST LINK TO ANDROID APP?posted in Customer Center
@Daniel Please refer to the link https://www.pgyer.com/iGulu.
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Cacao Stout Recipe.posted in Recipes & Ingredients
@Jason Hi Jason. You can refer to the recipe I shared below this DIY video. I confirm that it’s great because I have tasted it.🍻🍻🍻 https://youtu.be/mnPG2bj8lr4?si=4l6tFnvFKF_rXlfs
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Conversion to Standard Ball Lock Connectors?posted in Request and Wishlist
@Halaster I think it's an issue with the PRV. You can contact support or provide me with an email address, and I'll have them reach out to you to help resolve the issue.
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Conversion to Standard Ball Lock Connectors?posted in Request and Wishlist
@Halaster Thank you so much for being active on the forum and helping others with various issues. Based on the video and description you shared, we would like to know if the issue of the PRV (Pres...
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Conversion to Standard Ball Lock Connectors?posted in Request and Wishlist
Thank you so much for your suggestion. In the early design stage, we did consider making the lid in the form of a ball lock, but we had to abandon this approach for the following reasons: 1. The ...
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CO2 in Europe (France)posted in General Discussion
Hi, The F1 and S1 machines are compatible with the blue-threaded CO2 cylinders from SodaStream. (Just screw in but not quick connect)
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Wait for firmware or start anyway?posted in General Discussion
I suggest trying to use your mobile hotspot instead of WiFi for the update. If the update still fails, please contact the iGulu Team to replace the machine with the new version.
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Wifi connection does not holdposted in Beginners Beer Brewing Forum
Hi, What is the current version number of your machine and app? We recently released the latest version updates. You can try upgrading both to the latest versions, then reset the machine and rebin...
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