@John When you go to Settings → Upgrade on the machine, what message is displayed? The older system version of the machine may experience unstable Wi-Fi connections, so you can try us...
Posts made by Freddie
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Cannot Update Firmwareposted in Customer Center
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Firmware updated now no displayposted in Customer Center
@Timothy Are you using the F1 or S1 machine? You need to provide the machine's serial number and relevant pictures of the issue to support@igulu.com for assistance.
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S1 brewingposted in General Discussion
@Bacardio Before receiving the CO2 adapter, you can only use the air pump mode for dispensing beer. If you want to enhance the carbonation of your beer, you can use the custom recipe function in M...
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Regarding the App and F1 Machine Firmware Versionposted in Customer Center
Hello everyone, Recently, we have received feedback from some users that after updating their F1 machines to firmware version 2.7.2, they experienced an issue where the machine would automa...
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display strange operationposted in General Discussion
It sounds like a short circuit and malfunction caused by water entering the screen or an impact.
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Not in IDLE Stateposted in General Discussion
Hi Forrest, If your machine is F1 and is not running the latest firmware version, the firmware upgrade can only be performed directly on the machine’s screen. “Idle state&rdquo...
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Does this need extract or pre-brewed wort for master mode?posted in Beginners Beer Brewing Forum
Hi Austin, Once your F1 or S1 machine is upgraded to Master Mode, you gain access to custom fermentation recipes. Through the "Recipe" feature in the app and the "Craft" function on the machine sc...
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Gas Line Tubing and Connector Infoposted in Equipment & Sanitation
Step-by-Step Instructions for Counter-Pressure Transfer: Prepare the New Keg: Clean and sanitize the new keg thoroughly. Assemble the Transfer Line: Connect one end of the transfer line to the ...
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Gas Line Tubing and Connector Infoposted in Equipment & Sanitation
Hi Ryan, The gas quick connector on the iGulu keg lid is custom-made and cannot be purchased on the market. The gas tubing specifications are ID 4mm × OD 6mm. The F1 machine currentl...
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fermenting temperature stagesposted in Fermentation & Yeast
Hi Tomasz, Fermentation is Mainly Divided into Two Stages: Primary Fermentation + Secondary Fermentation Primary Fermentation: Different beer styles require different primary fermentation ...
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Can I set target psi?posted in Beginners Beer Brewing Forum
Hi Jamie, Pressure setting is not an automatic feature for the F1 machine and requires manual operation. You can end the current program and go to "Craft → Pressuring → CO2/Air Pump...
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Guys, I'll list what I have in my pantry to make beer. Suggest.posted in Recipes & Ingredients
That's awesome! Thank you for sharing the recipe. Let me share one as well! Milk Stout - OG=1.064（16°P）- FG=1.019（5°P）- Alcohol：5.9% ABV- Color：32 SRM- IBU = 36 - Ingredients - Dry...
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Premium mode in the Appposted in Customer Center
Hi Min, Please check the versions of the app and the machine system: App: Go to Profile → Settings → About iGulu. The latest version for iOS is "1.7.1", and for Android, it is "1.7.0"...
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Paypalposted in Shipping, payment and warranty
Hi Angelo, I think you could contact support@igulu.com to help you place an order or solve the issue.
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Pressure loss during fermentationposted in Fermentation & Yeast
Hi Bernd, I think there might be two possible reasons: 1. The connection between the machine and the app is disrupted (unstable WiFi connection on the machine), leading to data transmissio...
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Display is not workingposted in Customer Center
Hi Dave, You can email the machine's serial number and relevant pictures of the issue to support@igulu.com. Our customer service team will register your after-sales case and assist in resolving th...
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How can I know Premium Upgraded?posted in Customer Center
Hi Min, The Master Card and the RFID card included with the ingredient kit are used in the same way. When the machine is idle, place the card near the "RFID" sensor on the right side of the machin...
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some issues with my iguluposted in General Discussion
Hi Hajo, From the photos you provided, it seems the machine's screen is experiencing some issues, which might be caused by wiring problems or internal water ingress. Have you noticed any "screen f...
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Travel Spamposted in Request and Wishlist
Hi Jim, Thank you for your reminder; we will proceed with a cleaning.
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How to Open the Keg’s Security Ring After Finishing the Beerposted in General Discussion
Hi Federico, Before opening the keg, manually lift the PRV (Pressure Relief Valve) to release the pressure inside the keg. Then, press down on the orange cap. For detailed instructions, please ref...
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