Thank you. Your device is showing the diamond symbol.  I have one more question. Perhaps my device and the app are not working together - my device is premium upgraded, but when I try to add ...

Hi Min, The Master Card and the RFID card included with the ingredient kit are used in the same way. When the machine is idle, place the card near the "RFID" sensor on the right side of the machin...

Hello. I'm one of Kickstarter backers. I got my iGulu a while ago, fermented a beer, and had my first drink today. I also got a Premium card when I got the iGulu, but I thought it was supposed to...

Hi Hajo, From the photos you provided, it seems the machine's screen is experiencing some issues, which might be caused by wiring problems or internal water ingress. Have you noticed any "screen f...

Hi Jim, Thank you for your reminder; we will proceed with a cleaning.

Hello, 1. I have connected the app to my igulu, but the current action is not displayed in the app (started before connecting the app). 2. the screen is almost unreadable because of the contrast/...

Great thanks.

Hi Federico, Before opening the keg, manually lift the PRV (Pressure Relief Valve) to release the pressure inside the keg. Then, press down on the orange cap. For detailed instructions, please ref...

Hello, this is my second batch with the machine (I've already enjoyed it), and I keep wondering if there's an easier way to open the security ring. I'm worried about breaking it if I apply too much...

Hi Kyle, our support team has already sent you an email to help resolve the issue.

I've been successful in several brews using the same keg (since I'm still waiting on the additional kegs I purchased through kickstarter), however now the keg is failing to hold pressure. It appear...

yes they did

I have just had the same issue with a porter I just completed. While I can add co2 after it is done and does not have natural fermentation anymore.  Therefore it comes out flat on this batch a...

same issue here, wifi connected no brewing status in app

Can you remove the acounts of the people who are posting the  travel spam and the past post. When I check to see what is new on the forum it is a bother haveing to sort through all their junk.

As a F1 owner, it would be great if various continents are considered when manufacturing.For example, Australia has a different AC plug pin wise than the USA.Our sodastream bottles have a different...

I have same issue

Hi Richard, We have released the latest versions of the app and machine operating system. If you encounter any issues while using them, please feel free to contact us at support@igulu.com.

Hi @igulu, Any progress on updates to the App or the Firmware? Both seem to be problematic and no updates for 3-months. What can we expect? Thanks,

@Mike对于给您带来的不便，我们深表歉意。您能否确认一下啤酒是从啤酒管线和水龙头之间的连接处泄漏的，还是由于啤酒管本身的损坏造成的？