@Brendan sorry you had to try many times. I am glad that our support team was able to help finally.
@Brendan sorry you had to try many times. I am glad that our support team was able to help finally.
@Brendan so sorry for the delay in reply, can you check to see if you can update your machine and your app to newest version? if that still doesnt work, please email us the machine's info, under se...
@Brendan sorry to hear that brendan, can you try to delete the machine from app one more time? turn off the machine. delete your app from phone, and then reinstall app, login, and then turn on mac...
hi all, For the igulu app, iPhone go to the apple store to search iGulu. For android, use this link - http://app.igulu.com/homebrew This link is temporary until the app goes on play store. If...
@Ryan if you are still having issues. please send a short video of the issue to support@igulu.com along with your name and shipping address and order numbers. our warranty team will help you replac...
hi all, For the igulu app, iPhone go to the apple store to search iGulu. For android, use this link - http://app.igulu.com/homebrew This link is temporary until the app goes on play store. If you ...
For now, please go to the machine, setting/ check for update. Update and restart the machine. Then try again. IF that doesnt work, please try delete the machine from the app, a...
@Ryan @Brendan Kierans we are having our team working on this issue right now. sorry about that.
@Brendan your machine is already master mode unlocked, right? but your app says you dont have mastermode?
Hi everyone, our app is not on google play store yet. however you can download it here and start using it now. http://app.igulu.com/homebrew
@JEFF Our team is still working on the final version of the app. we are expecting the app to be finished by end of June, and then we will make a video on how to use the features of mastermodes.
@JEFF Hi jeff, sorry we do not have instruction made yet. We will work on that.
@Mark hi mark, so sorry to hear that. can you please email your set up with the tank in photo or video to support@igulu.com? we will take a look and try to troubleshoot. thank you
was the first 2 batch like this? or the first two were normal?
@JEFF hi Jeff, we dont have the plans for window version at this time. but i will forward your suggestion to our team. thank you
@Nora hi Nora, we are so sorry that you didnt hear back! I will send your inquiry to our logistic team again.
@Mark it does sound like your tank is not fully sealed. Can you please send a video of your set up to support@igulu.com and we will troubleshoot it for you?
hi Ryan, we are still working on it. we are so sorry about this. as soon as we have it done, we will announce it.